This product is made to order and requires 5 days of processing time. The fastest you can receive your package is within 10 days. Please kindly plan your schedule accordingly.

To ensure a fair transaction for both our customers and our business, our return and exchange policy is as follows:

1. To receive a full refund, the product must be returned, and the request must be submitted within 30 days of receiving your order.
2. 
   Items that have been used for an extended period of time (such as over one month) are not eligible for return or refund.
3. We don't cover any costs associated with returning products.
4. Make sure the hair hasn’t been used, and please send us a picture of it unused to our email: tzhairhouseoffcial@gmail.com.
5. After we receive the return item, we'll check if it's unused. If approved, the refund will be processed within 24 hours.
6. This policy is designed to protect our valued customers’ rights while also preventing fraudulent or unfair refund requests.

We truly value working with customers who are honest and respectful. Building trust and fairness is the foundation of the partnerships we look forward to.For more details, please refer to our Return &Refund policy.